So, I'm going to try and not compulsively greet everyone who comes into the shop. I know some shoppers hate that and it may cause them to not want to return. They want to slip through this life unhindered, unnoticed, they want to purchase or dream of buying without some over zealous shopkeep blathering on. This is not a social club, I'm not here to make friends or impress anyone with my soft melodious voice. It's a store.
I always say hi and by doing so sometimes I visibly derail the shoppers experience. They were on a particular trajectory before I said anything and then they were lead away from it. They turn to look at me and change the course of their lives.
Sometimes someone is browsing the books and when I make them aware of the posters, they put the book down and head to the posters. Maybe I could have sold a book. How long has it taken me to know all this. Not so long. Have I implemented what I know ? No, I haven't.
Will I be like those cold quiet jerks that man art galleries ? The ones who know in their blood that some shithead like me certainly would only waste their time and never once buy anything ? Well, no, I won't be like that. But I'll let the customer come into the shop, deep into it, before I say anything. What if I lose that person in the shallows who didn't know where they were and needed guidance ? I'll cater to adults who are able to ask if they are curious.
I can't do this much longer.
I always say hi and by doing so sometimes I visibly derail the shoppers experience. They were on a particular trajectory before I said anything and then they were lead away from it. They turn to look at me and change the course of their lives.
Sometimes someone is browsing the books and when I make them aware of the posters, they put the book down and head to the posters. Maybe I could have sold a book. How long has it taken me to know all this. Not so long. Have I implemented what I know ? No, I haven't.
Will I be like those cold quiet jerks that man art galleries ? The ones who know in their blood that some shithead like me certainly would only waste their time and never once buy anything ? Well, no, I won't be like that. But I'll let the customer come into the shop, deep into it, before I say anything. What if I lose that person in the shallows who didn't know where they were and needed guidance ? I'll cater to adults who are able to ask if they are curious.
I can't do this much longer.
